Circuit City is (or should I say more so a 'was') a big electronic store in the US, but I wouldn't personally recommend going their for more then a standard issue TV. Unless you want cheap laptops (they do sometimes have good buys, if you don't get jipped), but I ain't even that crazy.... If I was this guy, I think I'd call a lawyer and file a law suite for first class stupidity slash fraud lol.
If you were confused about why Circuit City might close 150 stores, this customer complaint sent in by William O'Donnell makes it pretty clear: Circuit City sucks. They try to get out of price-matching with a nearby B&H, out of the 3 hard drives he went through, one was missing parts and one wasn't even the right drive, and they try to tell him that it's supposed to come missing parts. Basically, when they don't know what they're talking about, they just make some shit up to make their lives easier. That's what happens when you cut costs by firing anyone who knows what they're doing. Here's Will's tale:
WARNING -- Contains a moderate level of adult language, view at own risk --> [SAS]_WO1_Spidey01